Technological advancement has seen the rise and fall of many large organisations. Some have effectively reinvented themselves – challenging the stereotypical image of ponderous bureaucracies. Our public institutions and democracy itself, are also not immune from the impacts of new technologies.
In this session Chief Data & Transformation Officer of DBS Paul Cobban (Singapore), Deputy Commissioner, Design and Change Management of the Australian Taxation Office (ATO) Jane King, & Chairman of Thomson Reuters Founders Share Company (The Reuters Trustees) Kim Williams AM discussed some of the disruptive forces bearing down on our largest companies and institutions and consider various approaches to thriving in the face of rapidly changing customer and societal expectations. The session was moderated by Vice-Principal Enterprise, Chancellery Executive of the University of Melbourne, Doron Ben-Meir.